Solutions · Departments · IT
AI enters the company where IT says it can.
For IT the problem was never AI: it was the AI nobody controls — the personal subscription, the company data pasted into an outside chat, the broad access nobody reviews. In Skyller, IT decides what comes in: it publishes the knowledge that answers on its own, connects the system enabling function by function for each team, sets what must stop and wait for a person, and can see afterwards who did what, and from where.
- Permissions by group
- The requester's access
- Human approval
- Activity trail
Who works here
From support to IT management.
See how the team consults procedures, controls access and manages integrations.
Fewer repeat tickets
How it goes today
Answers the same ten questions every week — password, access, printer, VPN — while the runbook sits in a folder only IT opens.
With Skyller
The published runbook answers whoever asked, with the document linked. The tickets left are the ones that really need a person.
Access by function
How it goes today
Gets the request to “enable AI for the team” with no way to say yes to only part of a system.
With Skyller
Connects the system and enables it function by function, per group. What was not enabled does not show up for whoever may not use it.
Recorded activity
How it goes today
Knows the team uses AI on the outside, with company data, and has no record of any of it.
With Skyller
Usage inside the company, with corporate identity, approval for sensitive actions and a trail of who did what, from where.
Connections to your systems
How it goes today
Has to write a new service every time someone wants to wire an internal system into an automation.
With Skyller
Registers the internal system by its own address and lets that system call Skyller with an API key.
The IT routine, end to end
Where Skyller fits — and what stays with you.
See what Skyller does, what needs configuration and what stays with your team.
Select a routine to see the details.
Skyller does it
The team's repeat questions
The runbook and the policy are published with review and start answering in chat with the document linked, respecting what each person may see.
Enabling AI access per team
Each function of a connected system carries a risk level, an approval policy and a per-group restriction. Whoever was not given the function does not see it.
Usage records and auditing
The activity trail keeps author, action, resource, origin address and browser, with filters, visible to administrators.
Needs configuration
Connecting the company's systems
Connectors available in the catalog, a custom connector registered by an administrator and a personal connection through each user's login. Use requires configuration, authentication where applicable and authorization of actions.
Identity and people joining
Corporate directory sign-in in read-only mode, single sign-on via SAML or OIDC from the Corporate plan up, Google or Microsoft accounts, and two-step verification.
Stays with the team
Monitoring and ticketing
Skyller does not monitor your infrastructure and does not replace the ticketing system. It is your system that calls Skyller, with an API key, when something happens.
Devices, network and endpoint
Machine inventory, antivirus, network and device management stay in the tools IT already uses. Skyller does not manage equipment.
Some routines require connecting a system or adjusting your company settings.
Live proof
The same question, two results.
The test IT runs is not “does the AI answer well?”. It is “does it answer the same thing to everyone?”. If it does, the permission is not real.
Starting point
IT connects the ticketing system and, in that connector's function list, enables only view ticket and comment on ticket — and only for the support group.
What happens
- On the same row as each function, IT sets the risk level, whether that function requires approval and which groups may use it. The restriction only narrows: nobody gains more access than the connector already had.
- Ana, in support, asks in chat what the status of ticket 4471 is and gets the answer. Bruno, in finance, asks the same question in the same company: for him the function is not available, and Skyller answers with what the documents say.
- When Ana asks to close the ticket — a high-risk action — Skyller does not execute: it opens the card with the action and its parameters and waits for Approve or Deny. The decision is recorded, with who decided and when, in the company's activity trail.
Result
The permission belongs to the person, not to the sentence they typed — and IT can prove it afterwards, in the record, without relying on anyone's memory.
What this scene does not promise
- The per-group restriction only narrows what the connector already allows: it never widens access, and the setting is an administrator's.
- Not every function stops: high and critical ask for confirmation by default, and the company can demand more or waive it, locking the choice when it wants.
- Skyller does not become your ticketing system: it looks up and acts within what IT enabled; the official record stays in the source system.
Scene with a fictional company, people and ticket; the function list, the per-group restriction, the approval card and the trail are the product's.
To evaluate calmly
What IT configures before enabling anything.
Select a feature to see how it works.
Three controls on every function
On each function's row in a connected system: the risk level, the approval policy (inherit, always ask, never ask) and the groups that may use it. The per-group restriction narrows — never widens — and goes back to inheriting from the connector in one click.
An internal system of yours also fits
There are two paths: the company connector, registered by an administrator and available to whoever is authorised, and the personal connection, where each person links their own account or registers an address of their own. Both require a secure connection and refuse addresses that should not be reached — and enabling function by function belongs to the company connector.
Credentials nobody reads
Credentials for connected systems are encrypted. A personal connection — where each person links their own account — is read only by its owner: there is no administrator shortcut to a colleague's credential.
The identity is the company's
Corporate directory sign-in in read-only mode with periodic sync; single sign-on via SAML or OIDC from the Corporate plan up; Google or Microsoft accounts; and two-step verification through an authenticator app, which the administrator can require.
Integration in both directions
Inbound: an automation waits for an event and your system calls Skyller with an API key created in the administration screens — the run executes with the permissions of whoever created the key, and the event's data arrives as fields of the task. Outbound: an administrator registers an address to receive notices from Skyller, with the address validated on registration and a test send. The operations a key may call are listed in an integration contract the platform publishes itself.
Activity trail
Author, action, resource, origin address and browser, with filters by action, resource type and person, visible to administrators. A change to a tool's reach is recorded with the before and the after.
How IT starts
From the first runbook to the first enabled function.
Start with what depends on nobody: publish the knowledge that answers on its own. Then connect one system and enable the minimum — and only then grow.
IT
Publishes the runbook and the usage policies in the right hub, with review by a second person.
Only the published document is used in answers, and each person sees only what their permission allows.
IT
Connects the first system — from the catalog or by the address of an internal one.
A company connection, for everyone authorised, or a personal one, where each person links their own account.
IT
Enables only the necessary functions, sets which ones require approval and restricts each to the right groups.
High and critical risk ask for confirmation by default; the company can demand more and lock the choice.
Team
Uses it: asks, looks up and, when authorised, acts — with the approval pause where IT defined one.
The agent acts with the permission of whoever asked, with no administrator privilege.
IT
Follows it in the activity trail and adjusts whatever is needed, per function or per group.
Every change to a tool's reach is recorded with the before and the after.
Comes ready
- Connector catalog with category and country search
- Risk level, approval policy and per-group restriction on every function
- Corporate directory sign-in, Google or Microsoft accounts and two-step verification
- Activity trail with author, action, resource, origin and browser
- Ready-made agents by area, such as technical support, infrastructure and information security
Your company decides
- Which systems are connected and whether the connection belongs to the company or to each person
- Which functions each group may use and which ones stop for approval
- Who holds each access profile and who reviews and approves documents
- Whether sign-in uses the corporate directory, single sign-on or an account with two-step verification
Questions from whoever answers for IT
What IT needs to know before enabling anything.
Start with IT
Publish one runbook. Enable two functions.
Create the account, publish the knowledge your team asks about most and connect one system enabling the minimum. If you would rather evaluate it with your own architecture on the table, book a demo with the team.