Solutions · Departments · Operations and Quality
The procedure exists. Following it is what slips.
Nobody loses the procedure: they lose the doing of it. The Monday check nobody ran, the corrective action that came back because it never had an owner, the spreadsheet only one person understands. In Skyller the procedure is published with review and answers in the chat of whoever runs it; the recurring routine becomes a card with an owner, a deadline and a required field to move stage — and the delay shows up instead of growing out of sight.
- Your operation's stages
- Recurring routines
- Deadline reminders
- A limit on recurrence
Who works here
From coordination to execution.
Procedures, open tasks and deadlines for the people coordinating, checking and doing the work.
Deadlines in view
How it goes today
Chases people in the group chat, keeps a spreadsheet only they understand, and finds out about the delay when someone complains.
With Skyller
Every routine has a card, an owner, a deadline and a stage. The reminder goes out before it is due, and the backlog shows on the board.
Procedures at hand
How it goes today
Writes the procedure, saves it to a folder, and watches the team do it the way they learned from a colleague.
With Skyller
The procedure is published with review and starts answering whoever runs it, with the document linked in the answer.
The right step, on time
How it goes today
When in doubt, asks the colleague next door or does it the way it has always been done — and the rework shows up later.
With Skyller
Asks in plain language for the step they are missing and gets the answer with the procedure attached, without digging through folders.
Visible open tasks
How it goes today
Pulls status from three different places to learn what is stuck and what is already overdue.
With Skyller
Sees the same work as a board, a table or a calendar, and gets a scheduled summary of what is pending.
The operations and quality routine, end to end
Where Skyller fits — and what stays with you.
See what Skyller does, what needs configuration and what stays with your team.
Select a routine to see the details.
Skyller does it
Procedures and work instructions
Start from a ready-made template or from your own text, get reviewed by a second person, are published and start answering in chat with the document linked; a review interval flags when it is time to re-read, without taking the procedure down.
Periodic checks and routines
Become a recurring card with an owner and a deadline, with a required field to move stage and a reminder before it comes due.
Needs configuration
Handling non-conformities
There is no module by that name: what exists is the published procedure, a board with the handling stages, and the record of what was done on each card.
Internal audits
The script and the checklist become published documents, and each audit becomes a card with a deadline and evidence. Collecting it on site is still the auditor's work.
Routines that depend on a system
With the system connected and the function enabled, Skyller looks the data up and, when authorised, acts — pausing for a person's decision when the action is sensitive.
Stays with the team
Metrics and targets
Skyller is not a metrics dashboard. It reads what is in the documents and in whatever the company connects; the number still comes from your system.
Field inspection with no connection
Checks on the shop floor, in the yard or in the store with no signal stay on paper or in the app the company already uses. Skyller comes in afterwards, for the record and the analysis.
Some routines require connecting a system or adjusting your company settings.
Live proof
Monday's check, with nobody chasing it in the group chat.
The routine that hurts most in an operation is not the exception: it is the periodic task everyone knows about and that, in a busy week, simply does not happen.
Starting point
Six stores must confirm the receiving check every Monday. Today that is a spreadsheet, a group chat and the coordinator's memory.
What happens
- The procedure starts from the internal quality audit template, is reviewed by a second person and published. Whoever runs the check asks in chat how the receiving check works and gets the step with the procedure linked beside it.
- On the operations board, a recurring card appears every Monday with an owner and a deadline. To leave “Checking”, the evidence field is required: without it, Skyller opens the missing field and the card does not move.
- Twenty-four hours before the deadline, the owner gets the reminder; when it comes due, they get it again. And if five checks from that same recurring card are still open, the next one is not created — the backlog stays visible instead of becoming one more spreadsheet row.
Result
The check now has an owner, a deadline, evidence and a brake that exposes the delay — and the procedure behind it answers on its own to whoever runs it.
What this scene does not promise
- The card limit per stage warns on a manual drag without blocking it; it only blocks the automatic creation of the recurring card.
- Skyller does not fire an automation because a card changed stage: automations run on a schedule, from a button, or when one of your systems calls Skyller with an API key.
- There is no non-conformity module and no ready-made metrics dashboard: what exists is the published procedure, the board and the automation.
Scene with fictional stores and dates; the board, the required field, the due reminder and the recurrence brake are the product's.
To evaluate calmly
What operations configure, and what Skyller holds up.
Select a feature to see how it works.
A board shaped like your operation
Ready-made templates for tasks, deliveries (Order → Pickup → In transit → Out for delivery → Delivered, with Exception), accounts payable, recruiting and content — plus fifteen field types, from date and owner to select, rating and currency.
Required field at the right stage
When a card moves to a stage that demands information, Skyller opens the missing fields and only then moves it. Cancel and the card stays where it was — the same holds when the AI tries to move it.
What repeats, repeats by itself
The recurring card appears on the scheduled day, with the same owner and the same deadline. With five occurrences still open, or with the stage at its limit, the next one is not created.
A deadline that speaks up
Whoever owns the card is warned 24 hours before it is due and again when it comes due. Once each, without repeating the same nag every day.
Three views of the same work
Board, table and calendar. The numbers at the top work as filters: clicking the overdue count shows exactly the cards it counted.
The AI works the board with the asker's badge
Ask in chat to open, move or comment on a card: the AI acts with the permission of whoever asked, with no administrator privilege. Creating and moving a card are reversible and happen straight away; creating a board, removing a column and archiving the board ask for confirmation first.
How operations start
One routine, from procedure to due reminder.
Pick the routine that hurts most and solve it whole: procedure published, board with stage and field, a card that comes back on its own, and a reminder before it is due.
Coordinator
Creates the board from a template and adjusts stages and fields to the reality of the operation.
The board belongs to a hub or a workspace, with private, workspace or shared visibility.
Quality
Publishes the procedure behind the routine, with review by a second person.
Only the published document is used in answers, and an expired document drops out on its own.
Coordinator
Marks the required field on the closing stage and sets the card limit per stage.
On a manual drag the limit warns; on the automatic creation of a recurring card it blocks.
Team
Runs it: asks for the step in chat, fills the field and moves the card.
The AI acts with the permission of whoever asked and confirms before creating a board, removing a column or archiving.
Coordinator
Schedules the automation that summarises what is pending and tells whoever needs to know.
On a schedule, with a preview of the next five runs, from the Run now button, or from an event in your system with an API key.
Comes ready
- Board templates with stages and fields, including deliveries and tasks
- Recurring card with owner, deadline and a backlog brake
- Reminder 24 hours before the deadline and when it comes due
- Templates for procedures, internal audits and non-conformity handling in the library
- Ready-made agents by area, such as operations manager, production planning and quality analyst
Your company decides
- Stages, fields and which fields are required to move on
- The card limit per stage and each board's visibility
- Which systems are connected and which functions each team may use
- Which actions stop and wait for a person's decision
Questions from people running the operation
What changes on the floor, without hedging.
Start with the routine that hurts
Pick one check. Give it an owner, a deadline and evidence.
Create the account, build the board from a template and publish the procedure behind it. If you would rather see it with your own operation mapped out, book a demo with the team.