Comparison · Skyller and Microsoft 365 Copilot
Your whole operation in one AI workflow.
Microsoft 365 Copilot works inside Microsoft’s apps, licensed per person. In Skyller, everyone on the plan looks things up, acts and follows up, with answers that start from the context of the company, the area and the published documents, and with no Microsoft subscription.
See the comparison criterion by criterionChoose for your process
When each one is the right choice.
NO MICROSOFT SUBSCRIPTION
works without a Microsoft 365 plan
ONE MONTHLY FEE
the plan’s users are included
177 TEMPLATES
ready-made policies and processes
AGENT TEAMS
specialists using models from several providers
What is being compared
Licensed Microsoft 365 Copilot, Copilot Chat and agents (with Copilot Studio where needed), against Skyller’s contracted plan. Sources read on 6 and 7 September 2026.
- Copilot Chat
- No extra cost on eligible plans; company data comes in through agents, with metered usage.
- Conditions
- Anything that depends on a plan, add-on or project is written in the row itself, not in a footnote.
We compare platforms and workflows, not models: Skyller also works with models from OpenAI and Anthropic.
Criterion by criterion
What your team can do in practice.
Compare side by side. Click a row or + for the full explanation and sources.
| Feature or criterion | Skyller | Microsoft 365 Copilot |
|---|---|---|
Offer and purchasing | ||
Skyller No second subscription required | Microsoft 365 Copilot | |
Skyller One monthly fee for the company Up to the plan’s user limit | ||
Skyller Plan users can access company knowledge | ||
Knowledge and work | ||
Skyller Any document, wherever it comes from | ||
Skyller Template library in Portuguese | Microsoft 365 Copilot | |
Skyller From document to assessment and results No certificate | ||
Skyller Included in the plan Within allowances; uses plan credits | ||
Skyller Conditional / limited Slack, Telegram and WhatsApp Additional credits · requires an API-enabled plan | ||
Skyller Teams with a lead and specialist agents | ||
Skyller Draft, review and publication with history | ||
Skyller Scheduled agents and Teams, with run history | ||
Operations and control | ||
Skyller Conditional / limited Enterprise, on customer infrastructure Enterprise · project and contract; models and services may process data externally | Microsoft 365 Copilot Shared Microsoft service [3] | |
Features vary by plan. An unconfirmed item does not mean the feature is missing.
An ordinary Tuesday
A return needs an answer and an owner.
What comes in
A customer complains about a return, and the procedure sits in a PDF that legal emailed around.
What happens
- 01The procedure is published in the Customer Service workspace after the configured approval.
- 02The agent looks up the procedure in Skyller, with the access the company granted.
- 03Whatever is pending becomes a card on the team’s Kanban, with an owner, due date and checklist.
What remains
The agent answers from the authorized source, and the pending item stays on the Kanban with an owner and due date.
Return requests
Under review1
Return · Aurora
HighRequest reason
DocsAssigned to owner0
Demonstration · illustrative data
Good to know
- Replying on WhatsApp is a credit-based add-on and requires a plan with API access.
- In a connected channel, the AI acts with the permissions of the connection’s owner, not those of whoever wrote in.
Straight questions
What we usually hear in this conversation.
Sources
Where each claim about Microsoft 365 Copilot came from.
Official Microsoft documentation only (Microsoft Learn, support and the plans page), with the date of each reading.
- [1]License options for Microsoft Copilot
Read on 2026-09-06
- [2]Microsoft 365 Copilot plans and pricing
Read on 2026-09-06
- [3]How does Microsoft Copilot work?
Read on 2026-09-06
- [4]Manage Microsoft Copilot Chat
Read on 2026-09-06
- [5]Agents in Microsoft Copilot
Read on 2026-09-07
- [6]Agent licensing and usage
Read on 2026-09-07
- [7]Synced and federated connectors
Read on 2026-09-07
- [8]Create quizzes in Microsoft Forms
Read on 2026-09-07
- [9]Quiz deadlines and settings in Forms
Read on 2026-09-07
- [10]Publish a Copilot Studio agent to WhatsApp
Read on 2026-09-07
The next step
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