Can you require two approvals?

Yes, by document type: the company chooses between publishing without approval, requiring one approver or requiring two-step review and approval. Documents in the personal space, and in spaces where the person works alone, are published directly.

Who can approve a document?

Whoever holds the approver role; being an administrator is not enough. The approver cannot be the author or the reviewer, unless the company records that exception, and the company can assign specific reviewers and approvers to a document.

What happens when a document expires or changes?

Once the expiry date passes, it leaves the answers automatically. Editing a published document creates a new version and keeps the previous one; the company can require a new approval on each edit. The next review date puts the document in the queue of whoever is responsible for it.

Where do documents live and who sees them?

In the personal space, a workspace, a hub or at company level. Who sees, uploads or moves follows the space's permissions, and the answer in the chat respects the same reach. Documents are part of every plan; the number of documents and the storage vary by plan.

1st in answer completeness and 2nd overall in an international document-search ranking

Platform · Documents

What the company approved becomes the answer the team gets.

Every document has a type, code, version and review. Only the published one becomes an answer, with the source beside it to check.

Talk to a specialist Try it free

See how it works

Skyller · Remote work policy

How many days can I work from home each week?

…

Remote Work Policy · POL-014 v3

Up to two days per week, agreed with your manager by the previous Wednesday.

Skyller is an AI and can make mistakes. Remember to check.

Responding

Demonstration · illustrative data

PDF · WORD · EXCEL · IMAGE

the formats the company already uses

0, 1 OR 2 APPROVALS

chosen by document type

ONLY PUBLISHED ANSWERS

drafts, rejected and expired stay out

VERSIONS AND TRAIL

every edit and decision recorded

Where this helps in your work

Three questions that today become an email, a ticket, or a guess.

Someone who just joined

“How does working from home work here?”

The new person asks in the chat and gets the rule from the current policy, with the passage cited, without stopping anyone on the team.

Official answer, source open beside it

Someone who owns the procedure

“Which version of the SOP is in force?”

Quality updates the procedure in the editor. The previous version is kept, and only the new one, reviewed and published, answers.

One version in force, history intact

Someone accountable for the area

“This cannot become an answer before I approve it.”

The manager sets that Policy requires review and approval by different people. Until it is published, Skyller does not use it.

Approval with an owner and a record

How it works

From file to answer, in five steps with rules.

01
Create or import
HR imports the policy from Word or writes it in the editor. Ready-made policy, process and manual templates are a starting point.
02
Identify
The platform fills in type, code, version, classification and validity in the controlled header, which prints on the document: POL-014, version 3.
03
Review
For types with review, the document goes to the queue and Quality reviews it. The reviewer is never the author.
04
Approve and publish
The Board approves and publishes. Being an administrator is not enough: authority comes from the approver role, and the decision goes on the trail.
05
Consult
Once published, the document joins the space's knowledge. The team asks in the chat and the answer points to the source; the previous version stops answering.

EXAMPLE · DOCUMENT APPROVAL

Prepared: Ana · Quality
Reviewed: Carlos · Board

Ana · Quality

Carlos · Board

Document approvedPublished · POL-014 v3

Example with fictional names; review depends on the type.

Skyller · Remote Work Policy

Remote Work Policy

Example with review and approval by different people.

1Draft2In review3Awaiting approval4Published

POL-014 · New versionDraft

Purpose and responsibilities

Document content

Ana · AuthorBruno · ReviewerCarla · Approver

Demonstration · illustrative data

The live proof

The same question, before and after publishing.

Input
A team member asks in the People Hub chat: “how many work-from-home days do I get per week?”. The policy that answers is still a draft.
What Skyller does
1. 01Skyller searches only published documents (or archived ones, if the company decides) that are within validity, in the person's scope. The draft stays out.
2. 02Once the policy is approved and published, the same question finds the right passage.
3. 03The answer carries the document name as a link; one click opens the source beside it, with code and version.
Result
“Up to two days a week, agreed with your manager by the previous Wednesday.” Source: Remote Work Policy · POL-014 v3.

Good to know

The citation appears when the answer comes from a document; a general question has no documentary source.
Each person only gets what their scope allows them to see: personal, workspace, hub or company.

Illustrative scene with fictional data · the mechanism is the product's

Answers with sources

1st in answer completeness. 2nd overall.

A public test by Onyx, which sells a product of the same kind and stays off its own leaderboard: 500 questions across more than 500,000 documents.

1st
in answer completeness: 87.39 out of 100
2nd of 22
on the overall leaderboard, with 79.30 points
86.50%
of the right documents found (best mark: 86.55%)

See the full result

Answer completeness: how many expected facts each system brought

Position 1Skyller1st87.39
Position 2metor.com86.22
Position 3Causal Dynamics Lab85.16
Position 4Troml81.84
Position 8OpenAI File Search67.87
Position 9Amazon Q (Kendra)60.65
Position 11Azure AI Search57.63
Position 12Vertex AI Search55.45
Position 16NVIDIA AI Blueprints45.20

Excerpt from Onyx's public leaderboard, September 15, 2026.

Relevant capabilities

What you find when you open Documents.

Select a topic to see its capabilities, conditions, and limits.

Formats and reading: PDF, Word, PowerPoint, Excel, CSV, text, HTML, Markdown and images (PNG, JPG, TIFF). Scanned PDFs and images go through optical character recognition. Up to 50 MB by default; images have their own, smaller limit.
Library with search and filters: Text search and filters by status, type, scope, format and owner, with bulk actions to move and reprocess.
Download and export: Original, Markdown or PDF with the controlled header. Material produced in the chat can go into the library and through the same cycle.
Word edited in the browser: A Word document opens in the browser editor, and a Word file generated in chat is editable from the start. Saving creates a new version of the original and updates search; if the company requires new approval for every edit, the published document goes back to review, and the screen warns you first.

Straight questions

What teams ask before getting started.

Next step

Start with the document that raises the most questions on your team.

Import a real policy, set who reviews and who approves, and ask the question that today turns into an email.